What you can get out of this management development training course
Typically clients focus on:
- what effect they have on people, whether they need to change the way they approach people, and if so, exactly how (see management coaching method),
- learning to be more assertive, that is, to speak with quiet authority so that their words carry weight and people take them more seriously (assertiveness training),
- learning to give honest feedback in a way that doesn't run the risk of antagonising people (giving feedback),
- learning to listen intelligently and with empathy so that people feel respected and understood and therefore cooperate more willingly (listening with empathy),
- learning to use emotional intelligence more often so that they tune in more quickly and successfully to other people and get other people to tune in to them,
- learning to handle more successfully the kinds of meetings and conversations they may be finding difficult, stressful and uncomfortable (emotional intelligence),
- learning to influence and persuade more successfully but without resorting to argument or aggression (influencing skills and persuasion skills).
Other practical applications available on the "Skills with People" course
- being a better coach - coaching skills training
- being a better listener - listening with empathy, listening skills
- being firm but fair in demanding high standards - assertiveness training
- being more assertive but without being aggressive - assertiveness training
- building rapport
- calming people down and gaining their cooperation when they are resisting, aggressive, complaining or objecting - listening with empathy, calming people down, handling complaints, handling aggression
- chairing and running meetings
- consulting skills
- criticizing without putting people on the defensive - praise and criticism, giving feedback, praising without patronising, constructive criticism, appraisal training
- delegating more successfully - delegating skills
- developing your team - team development, team building, managing change
- disagreeing without getting into conflict - resolving disagreements
- getting the best out of people - getting the best out of people, motivating people
- giving genuine praise without making people feel patronized - praise and criticism
- giving honest appraisals without demotivating people - appraisal training
- giving really bad news without appearing heartless - giving bad news
- handling difficult people
- handling objections
- Influencing and persuading without argument or aggression - influencing skills, persuasion skills, personal effectiveness
- management style - management style, leadership development, managing change
- managing conflict - conflict resolution training
- managing your boss - managing upwards, receiving criticism
- receiving criticism without becoming defensive - receiving criticism, praise and criticism
- saying 'no' without causing resentment - giving bad news
- selling skills - selling skills, sales training
- soft skills training
- standing up for what you think without antagonizing others - assertiveness training
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