Who needs People Skills training?

This London based people skills training is for those who have reached a point in their careers where the task-oriented drive, knowledge and skills that made them successful in the past are no longer enough.  What matters now more than ever before is their people skills - their ability to communicate, listen, lead, motivate, delegate, collaborate, influence, persuade, coach, win people's confidence, calm people down, get the best out of people, deal with people firmly but fairly.

They are likely to be: people with line management responsibility, i.e., directors, managers, project leaders, supervisors, team leaders; professional specialists and advisers, such as engineers, IT people, finance and marketing people; sales and customer liaison people.

Examples of typical participants

Below are some typical examples of people who need people skills training. Click on the list below to bring up the more detailed list of thumb-nail sketches:

1. Successful by his own efforts but not delegating or developing others
2. High flyer who wanted to understand her effect on others
3. Technically very sound but lacking persuasive skills
4. Flying high but not creating rapport and unintentionally creating a tense atmosphere
5. A very positive attitude masquerading as a negative one
6. Career going well in spite of not being very assertive
7. Forceful communicator who created friction
8. Well intentioned manager who was demoralising his team
9. Respected specialist who was too quiet in meetings
10. Very logical person who didn’t create enough rapport
11. Lots of energy and ideas but little attention for his clients
12. Enormous enthusiasm but little sensitivity
13. Couldn’t communicate with non-technical people
14. Diligent, reliable project leader who hated dealing with difficult or aggressive people
15. Wanted to allow his people to have their say, but his meetings got out of hand