Why choose "Skills with People"?

Here’s our answer to the question, why choose the Skills with People management training course:  (Please also see Testimonials)

• Before we see each client for the first time we ask their boss to tell us in detail what they (the boss) want from the training.  Three or four months after the course we ask them to rate on a scale of 0 to 10 how satisfied they are that what they wanted has been delivered.  Almost all give it between 7 and 10.  The number of 10s is quite high.  There are more 8s and 9s than 7s.  Below 7 is rare.
• It’s is not a one-off three-day course.  The programme includes several coaching and training sessions spread over several months.  So we get to know each client pretty well, and they have time to practise what they are learning back at work between sessions so that it sinks in and they really get it.
• What people learn on the course sticks - they really learn and retain it.  Why?  Because the learning takes place at three levels, understanding, hands-on skills and applying the skills back at work.
• The training works.  The people who come on it achieve better results in their jobs with the skills it teaches them than they were achieving before.  We get lots of anecdotal evidence of this. 
• The course is not primarily theoretical but practical, hands-on coaching, like sports coaching.
• The language and concepts of the course are unusually clear and simple and spoken about in plain English.  Clients are not cluttered up with complicated abstract jargon.  What they learn tunes in with simple common sense.  Many feel the course is reminding them of things they already knew deep down.
• Clients who come on it, on the whole, love it.  Many say (not at the time because we don’t ask them at the time) but long afterwards, that it’s the best course they ever attended.  One reason is that we empower them to be themselves rather than try to make behave in ways that are alien to them.
• Our track record. "Skills with people" was launched in 1979. Many times over the last quarter of a century it has been picked as a highspot among thousands of business courses in the UK by an independent association of business course users, on the basis of assessments sent in by people who have attended it.
• The reason why the course is expensive is that it’s labour intensive for the trainers.  The one-to-one coaching sessions are crucial to achieving its results.  The group size for training sessions is kept very small.  
• Although people seem to enjoy it, it’s a tough course.  The reason is that the new skills and approaches they are learning clash with old habits.  The trainers are patient and understanding, but persistent in encouraging clients to break old habits.
• Most of our traffic on the course is repeat business, which means that our clients have satisfied themselves with the answer to the question, why invest in this management training course.